To have an incident is unfortunate, failing to learn from the incident is unforgivable.

Equip yourself with the knowledge and skills to derive learnings from incidents to improve safety systems, prevent recurrence, enhance the organisations safety culture and ensure compliance with WHS legislation.

Developed and delivered by Trainwest’s highly qualified trainers, the course reflects industry requirements, with learning and assessments based on real-world scenarios.

This course is suitable for current or emerging safety professionals, supervisors and managers who participate in the investigation process.

We will explore the following key topics:

• Recognise the need for investigation
• Lead and support the investigation process
• Understand the stages of the investigation
• Interview techniques and skills
• Analyse data and determine findings
• Use the ICAM to determine root causes
• Make recommendations for improvement
• Compiling an ICAM investigation report