COURSES

Lead Incident Investigations (ICAM)

Nationally Recognised Training

Lead Incident Investigations (ICAM) Training

Our Lead Incident Investigation (ICAM) training course provides learners with comprehensive knowledge and practical skills to conduct and lead incident investigations.

Overview

The Lead Incident Investigations (ICAM) course is designed to provide learners with comprehensive knowledge and practical skills to conduct and lead incident investigations.

This course covers the following topics:

  • Recognising the need for investigation
  • Leading and supporting the investigation process
  • Understanding the stages of the investigation
  • Investigating and interviewing people
  • Analysing data and determining findings
  • Using the Incident Cause Analysis Method (ICAM) to determine root causes
  • Making recommendations for improvement
  • Completing an ICAM investigation report.

This course reflects industry requirements and includes in-class learning and assessments based on real-world scenarios.

 


 

Recommended For

This course is ideal for individuals leading or supporting workplace incident investigations, particularly those responsible for identifying root causes and contributing to safer organisational practices. It is particularly suited to:

  • Supervisors and team leaders: Strengthen your ability to lead or contribute to effective incident investigations and promote a culture of safety and accountability.
  • WHS managers and safety officers: Enhance your investigative skills to identify root causes using the ICAM methodology and drive continuous safety improvement.
  • HR and compliance professionals: Gain insights into incident causation and improve your organisation’s response and reporting practices.
  • Emerging leaders and coordinators: Develop critical thinking and investigation capabilities to prepare for more senior WHS or operational roles.

Career Pathways
Roles vary depending on the industry and sector, including positions such as:

  • Safety Representative / Officer
  • Safety Supervisor and/or Manager
  • Incident Investigator.

Education Pathways
Students may undertake a Certificate IV in Work Health and Safety, Diploma of Work Health and Safety, or pursue further specialisation in safety, risk management or training and assessment.

Units

This course consists of two (2) units of competency.

BSBWHS515 Lead initial response to and investigate WHS incidents
Lead the initial response to work health and safety (WHS) incidents.

RIIWHS301E Conduct safety and health investigations
Conduct work-related health and safety investigations as a result of an incident and contribute to a safe workplace.

Delivery

Delivery Modes

Choose from a range of flexible delivery options:

Face-to-Face Classroom
Attend two (2) days of face-to-face training, 8:30am to 4:00pm, at our Trainwest Training Centre. Each day covers a unit of competency with assessments completed post-classroom training.

Virtual Classroom
Attend the face-to-face training through Microsoft Teams. The virtual classroom is ideal for students who prefer structured real-time sessions with Trainer guidance but are unable to attend the face-to-face classroom.

Inhouse Training
This course can be customised for group training. Delivery can be tailored to suit organisational requirements, with flexible delivery options in the workplace. Please speak with our Student Services Team for more information.

 


 

Assessment Requirements

This competency-based course requires students to demonstrate the skills and knowledge gained through their training. External assessments are completed to provide evidence that students have understood and successfully applied the training in the workplace.

Assessment tasks include:

  • Knowledge-based questions to test understanding
  • Practical tasks, e.g. conducting a Five Whys Analysis and an incident investigation.

Canvas LMS
Canvas is a web-based Learning Management System that provides students with 24/7 course access. Students can access learning materials, track their progress, and submit assessments when ready. This allows students to complete tasks independently with the support and guidance of our Trainers and Assessors.

 


 

Skills Recognition

Students may be eligible for recognition of prior learning or credit transfers, reducing the time and cost of their studies.

Recognition of Prior Learning
Recognition of prior learning (RPL) is an assessment process that acknowledges skills and knowledge acquired through formal, non-formal, or informal learning. This pathway allows students to gain recognition for competencies they have already developed, potentially leading to the awarding of a unit of competency or qualification without additional training.

To apply for RPL, please contact our Student Services Team. They will assess the student’s suitability and discuss the process before sending an application kit.

Credit Transfer
Credit transfer allows students to receive recognition for equivalent units of competency they have successfully completed. This process ensures that students do not have to repeat training for units they already hold.

To apply for credit, students must provide evidence of the completed unit, which may include a qualification certificate or transcript, statement of attainment or USI transcript.

 


 

Course Duration

Students have up to 12 months to complete this course. The time frame for completion varies between students depending on their current job role and pre-existing skills and abilities.

Students can complete the course earlier or extend the duration for up to 18 months if required.

 


 

Course Requirements

To be eligible for this course, students must meet the following course requirements:

Language, Literacy, Numeracy and Digital Skills
Students need the following level of language, literacy, numeracy and, where applicable, digital literacy skills appropriate for the course:

  • Reading and Writing: Understand and follow written instructions, procedures, and course materials; complete forms, reports, and written tasks using clear and structured language.
  • Communication: Participate in discussions, ask questions, respond to feedback, and convey information clearly in both formal and informal settings.
  • Numeracy: Work with numbers and data to perform basic calculations, interpret simple graphs or tables, and apply numerical reasoning in practical tasks.
  • Digital Literacy: Use a computer to access learning resources, submit assessments, complete online forms, and communicate through email or messaging platforms.

Students will complete an LLND assessment prior to enrolment to ensure the course is suitable.

Student Resources
Students need to have the following resources:

  • Laptop with Wi-Fi capability, a USB port, and Microsoft Office.
  • Remote students attending the virtual classroom also require Microsoft Teams.

 


 

Student Support

At Trainwest, we support students throughout their learning journey, ensuring they can access the resources and guidance they need to succeed.

Support includes:

  • Trainer & Assessor Assistance: Our experienced Trainers and Assessors provide guidance and student support throughout the course.
  • Flexible Learning: Learning materials, feedback, and assistance are accessible whether studying in person or remotely.
  • Personal Coaching: Access one-on-one support with a Trainer and Assessor, with the first two 30-minute sessions provided free of charge.
  • Wellbeing Support: Wellbeing services and referral options are available to assist students in managing personal or study-related challenges during the course.

 


 

Course Outcome

Upon completion, students will receive a Statement of Attainment for all successfully completed units of competency.

NRT Logo

 


 

Ready to apply?
View upcoming course dates and submit an enrolment application below.

To ensure the course is suitable and that the necessary support can be provided, all applicants must complete a pre-enrolment assessment process.

Once an application has been reviewed, students will be invited to complete a Language, Literacy and Numeracy (LLN) assessment. A digital literacy assessment may also be required, depending on the course requirements and delivery mode.

These assessments help us confirm that the course aligns with the student’s current skills and learning needs. After reviewing the results, our team will provide individualised advice on course suitability before finalising the enrolment.

Need more information?
Read our Trainwest Student Handbook for more details on our course policies, student services, and other essential information.

Contact us and speak with our team. We’re here to answer any questions and help you choose the right course for you.

Fees

  • Tuition Fee: $1,350
  • Personal Coaching: $150 per hour (after first free hour, if required)

Calendar

Course Dates

Date Location Enrol
Monday 4th to Tuesday 5th August 2025 Trainwest Training Centre - Perth Airport Enrol Now
Thursday 4th to Friday 5th September 2025 Trainwest Training Centre - Perth Airport Enrol Now
Monday 6th to Tuesday 7th October 2025 Trainwest Training Centre - Perth Airport Enrol Now
Thursday 13th to Friday 14th November 2025 Trainwest Training Centre - Perth Airport Enrol Now
Monday 8th to Tuesday 9th December 2025 Trainwest Training Centre - Perth Airport Enrol Now
Course dates and locations are subject to change.
Trainwest will provide you with the skills, knowledge and practices to get the job done.

You can get in touch with us on our contact form, by email, or by phone on 1300 938 411. The Trainwest team are always here to discuss your training requirements in Perth, regional WA or throughout Australia.