Lead Incident Investigations (ICAM)

Delivery Methods

Choose from a range of flexible delivery options:

Face-to-Face Classroom
Attend two (2) days of face-to-face training, 8:30am to 4:00pm, at our Trainwest Training Centre. Each day covers a unit of competency with assessments completed post-classroom training.

Virtual Classroom
Attend the face-to-face training through Microsoft Teams. The virtual classroom is ideal for students who prefer structured real-time sessions with Trainer guidance but are unable to attend the face-to-face classroom.

Inhouse Training
This course can be customised for group training. Delivery can be tailored to suit organisational requirements, with flexible delivery options in the workplace. Please speak with our Student Services Team for more information.

Assessment Requirements

This competency-based course requires students to demonstrate the skills and knowledge gained through their training. External assessments are completed to provide evidence that students have understood and successfully applied the training in the workplace.

Assessment Tasks
Assessment tasks typically include:

• Knowledge-based questions to test understanding
• Practical tasks, e.g. conducting a Five Whys Analysis and an incident investigation.

Canvas LMS
Canvas is a web-based Learning Management System that provides students with 24/7 course access. Students can access learning materials, track their progress, and submit assessments when ready. This allows students to complete tasks independently with the support and guidance of our Trainers and Assessors.

Course Duration

Students have up to 12 months to complete this course. The time frame for completion varies between students depending on their current job role and pre-existing skills and abilities.

Students can complete the course earlier or extend the duration for up to 18 months if required.

Skills Recognition

Students may be eligible for recognition of prior learning or credit transfers, reducing the time and cost of their studies.

Recognition of Prior Learning
Recognition of prior learning (RPL) is an assessment process that acknowledges skills and knowledge acquired through formal, non-formal, or informal learning. This pathway allows students to gain recognition for competencies they have already developed, potentially leading to the awarding of a unit of competency or qualification without additional training.

To apply for RPL, please contact our Student Services Team. They will assess the student’s suitability and discuss the process before sending an application kit.

Credit Transfer
Credit transfer allows students to receive recognition for equivalent units of competency they have successfully completed. This process ensures that students do not have to repeat training for units they already hold.

To apply for credit, students must provide evidence of the completed unit, which may include a qualification certificate or transcript, statement of attainment or USI transcript.

Course Requirements

To be eligible for this course, students must meet the following course requirements:

Prerequisites
Students need to have the following Language, Literacy, Numeracy and Digital (LLND) skills:

• Reading and Writing: Understand and follow written instructions, procedures, and course materials; complete forms, reports, and written tasks using clear and structured language.
• Communication: Participate in discussions, ask questions, respond to feedback, and convey information clearly in both formal and informal settings.
• Numeracy: Work with numbers and data to perform basic calculations, interpret simple graphs or tables, and apply numerical reasoning in practical tasks.
• Digital Literacy: Use a computer to access learning resources, submit assessments, complete online forms, and communicate through email or messaging platforms.

Students will complete an LLND assessment prior to enrolment to ensure the course is suitable.

Resources

• Laptop with Wi-Fi capability, a USB port, and Microsoft Office.
• Remote students attending the virtual classroom also require Microsoft Teams.

Student Support

At Trainwest, we support students throughout their learning journey, ensuring they can access the resources and guidance they need to succeed.

Support services include:

• Trainer & Assessor Assistance: Our experienced trainers and assessors provide students with guidance and support throughout their course.
• Flexible Learning: Whether studying in-person or remotely, students have access to learning materials, feedback, and assistance.
• Personal Coaching: Students who need one-on-one support can access one free 30-minute session with one of our trainers and assessors.
• Wellbeing & Study Assistance: If students require additional support, we can provide referrals to appropriate services.

Course Outcome Upon completion, students will receive a Statement of Attainment for all successfully completed units of competency.